Shipping Policy

Welcome to House Of Able! We are committed to delivering your order accurately, in good condition, and on time. This Shipping Policy explains our shipping terms, delivery timeframes, and applicable shipping charges for all products sold on https://ableonlinestore.com .

1) Shipping Coverage

• House Of Able currently ships products across India.
• We deliver to all major cities and towns through trusted courier partners.
• For remote or non-serviceable locations, delivery may take extra time, or we may contact you for an alternate delivery option.

2) Shipping Charges

Free Shipping: We offer free standard shipping on orders above ₹999 (inclusive of all taxes).
Standard Shipping Fee: A flat rate of ₹99 is charged for orders below ₹999.
Bulk/Heavy Orders: Shipping charges for bulk or oversized items (such as heavy luggage or large automotive accessories) may vary based on weight, size, and delivery location. You will be informed before final payment.
• Any promotional offers or discounts on shipping will be clearly displayed during checkout.

3) Order Processing Time

• Orders are typically processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed the next working day.
• Once shipped, you will receive a confirmation email or SMS with tracking details.

4) Estimated Delivery Time

• Metro Cities: 3–5 business days
• Other Cities/Towns: 5–8 business days
• Remote Areas: 7–10 business days

Please note: Delivery times may vary based on your location, courier delays, or unforeseen circumstances such as weather or strikes.

5) Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number via email/SMS.
• You can track your order status by visiting the courier partner’s website or through your House Of Able account.

6) Delivery Process

• Please ensure the delivery address and contact details provided are accurate and complete.
• Our courier partners will attempt delivery up to 2 times. If delivery fails, the order may be returned to us.
• In such cases, additional re-shipping charges may apply.

7) Delayed or Lost Shipments

• In case of delayed delivery or lost packages, please contact our support team with your order number.
• We will coordinate with our courier partners to resolve the issue as quickly as possible.

8) International Shipping

• Currently, House Of Able does not offer international shipping. We deliver only within India.

9) Damaged or Tampered Packages

• If you receive a package that appears damaged, tampered with, or opened, please do not accept it.
• Report the issue immediately to our customer support team at support@ableonlinestore.com .

10) Contact Information

For any shipping or delivery-related queries, please contact us:

📧 Email: support@ableonlinestore.com
📞 Phone: +91 [Your Contact Number]
🏢 Address: [Your Store Address]

Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM to assist you.

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