Cancelling Policy
At House Of Able, we value our customers and strive to ensure a smooth and satisfying shopping experience. This Cancellation Policy outlines the terms under which you may cancel an order placed on our website, https://ableonlinestore.com
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1) Order Cancellation by Customer
• You may cancel your order before it has been processed or shipped.
• Once your order has been shipped, it cannot be cancelled. You may, however, choose to return it under our Return & Refund Policy after delivery.
• To cancel an order, please contact our support team at support@ableonlinestore.com
or call us at +91 [Your Contact Number] with your order details.
• Upon successful cancellation, we will confirm the same via email or SMS.
2) Cancellation Timeline
• Cancellations must be made within 24 hours of placing the order or before the item has been shipped, whichever is earlier.
• Once your order is dispatched, it becomes ineligible for cancellation.
3) Refund on Cancellation
• If the payment was made online (credit/debit card, UPI, or net banking), the refund will be processed to your original payment method within 7–10 business days after the cancellation is approved.
• If you have used any coupon, discount, or promotional code, the amount refunded will exclude the discount value.
4) Order Cancellation by House Of Able
House Of Able reserves the right to cancel any order under the following circumstances:
• The product is out of stock or discontinued.
• Pricing or technical errors on the website.
• Payment issues or incomplete transactions.
• Invalid shipping address or contact details provided by the customer.
If we cancel your order, you will be notified by email or SMS, and a full refund will be issued to your original payment method.
5) Modification of Orders
• Once an order is placed, modifications such as changing items, quantities, or addresses are allowed only before dispatch.
• Please contact our customer support immediately if you need to make any changes.
6) Bulk Order Cancellation
In case of bulk or custom orders, cancellation requests will be accepted only before the order goes into production or packaging.
A small processing fee may apply depending on the nature of the order.
7) Contact Information
For cancellation requests or queries, please contact us:
📧 Email: support@ableonlinestore.com
📞 Phone: +91 [Your Contact Number]
🏢 Address: [Your Store Address]
Our customer support team is available from Monday to Saturday, 10:00 AM – 6:00 PM.
8) Important Note
House Of Able reserves the right to modify or update this Cancellation Policy at any time without prior notice. The policy applicable to your order will be the one in effect at the time of purchase.